Refund policy
We accept returns within 7 days of delivery for unused items in their original condition with its original packaging.
To be eligible for a return:
- Items must be unused and unworn.
- Item must be free of pet hair, odors, stains, or damage.
- Original packaging must be included.
- Proof of purchase is required.
Non-Returnable Items
The following cannot be returned:
- Clearance or final sale items.
- Items paid by gift card.
- Products damaged due to misuse or normal wear.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with photos of the product and packaging. We will replace the item or issue a full refund at no additional cost.